Chancez Cafes
– More than great coffee! –
Chancez Cafes offer life-changing opportunities for people who want to learn job skills.
Chancez Cafes offer NDIS-funded learning pathways. At Chancez, you can prepare for future employment or for next-step training. Each cafe is a popular local venue known for great coffee and friendly service. Participants are part of the community.
At Chancez, you can:
- develop confidence
- learn customer service and hospitality skills
- get flexible support that focuses on the things you need to learn to be job-ready
- develop useful skills for everyday life and stronger relationships

Introducing the new Chancez Cafes Pathway

Are you ready for your next steps?
Follow the Chancez Cafes Pathway and head towards your first job or formal training


Introducing the new Chancez Cafes Pathway

Are you ready for your next steps?
Follow the Chancez Cafes Pathway and head towards your first job or formal training





Chancez Cafés offer a practical, hands-on pathway equipping participants with the skills and experience needed to prepare for future employment and greater independence. With 8 years of successful operations across Banyule, Nillumbik, and Whittlesea, Chancez Café provides hands-on learning in real cafés, setting you on a path towards future employment goals.

What is the Chancez Pathway?
The Chancez Pathway is a structured two year skill building Program of Support that helps participants develop job readiness through real world experience. Participants serve customers, prepare food and beverages, and refine essential work skills.
The program encourages independence, teamwork, and self-confidence, building the foundation for future employment opportunities.
Additionally, participation at Chancez Cafes supports people to improve everyday life and social skills, helping them feel more comfortable in social situations, manage daily tasks more independently, and build stronger connections with others.
Overview: your journey with Chancez Pathway
Over two years, participants progress through a series of units tailored to develop essential foundation skills that are adaptable to many workplaces, including hospitality or retail.
Each 12 week Program of Support builds on the previous one so you can gradually develop confidence and practical knowledge. The units cover all key skills like food and coffee preparation, health and safety, customer service, point of sale, and workplace skills.
With opportunities to apply these skills in real café environments, participants grow personally and professionally, working towards greater independence and job readiness. This supportive approach ensures you’ll leave the program with the skills, experience, and confidence to take your next steps towards possible employment or beyond.
Is the Chancez Cafe Pathway right for you?



Overview: your journey with Chancez Pathway
Over two years, participants progress through a series of units tailored to develop essential foundation skills that are adaptable to many workplaces, including hospitality or retail.
Each 12 week Program of Support builds on the previous one so you can gradually develop confidence and practical knowledge. The units cover all key skills like food and coffee preparation, health and safety, customer service, point of sale, and workplace skills.
With opportunities to apply these skills in real café environments, participants grow personally and professionally, working towards greater independence and job readiness. This supportive approach ensures you’ll leave the program with the skills, experience, and confidence to take your next steps towards possible employment or beyond.
Is the Chancez Cafe Pathway right for you?



Contact us to learn more about Chancez
Get in touch with our team to find out if Chancez is the right next step for you.
– WE HAVE SOME VACANCIES AVAILABLE FOR 2025. CONTACT US VIA THIS FORM OR CALL 1300 020 625 –
Chancez Cafes Locations
Diamond Creek Rotary Tram Car Cafe
(Diamond Creek Reserve)
– run by Araluen on selected days
We’re proud to be part of this exciting community-driven project. Come by so you can enjoy great coffee in a restored W-Class Tram. The popular venue is located in Diamond Creek Reserve next to the Diamond Creek Regional Playspace. There are lots of public leisure and sporting facilities close by. The cafe is run at different times by Rotary Volunteers, local community groups and staff Baristas. So Chancez participants now have the opportunity to learn hospitality skills in the cafe on select days (subject to change).
NOTE:
The times when Araluen will be operating the cafe are below. The cafe is open at other times too – you can see all opening hours HERE
CASH PAYMENTS ARE NOT ACCEPTED – CARD ONLY PLEASE
OUTDOOR (UNDER COVER) SEATING
Araluen at
Diamond Creek Tram Car Cafe
Diamond Creek Reserve
28 Main Hurstbridge Road
Wurundjeri Woi-wurrung Country
Diamond Creek, 3089
Araluen-operated hours:
Monday to Friday
9.30am – 3.30pm
CLOSED ON PUBLIC HOLIDAYS
(note: cafe opens at other times staffed by different operators)
Possum Hollow
Come enjoy great coffee and light bites in the leafy surrounds of Possum Hollow Playground. Shelter from the rain or sun in the covered outdoor seating area. Proudly supported by Banyule City Council.
Hours are subject to change at short notice. Note that we may also close on days of extreme weather.
Possum Hollow
Possum Hollow Playground
Warringal Parklands
Beverley Road
Heidelberg, 3084
Opening hours:
Monday to Thursday & Saturday
9am – 3pm
CLOSED PUBLIC HOLIDAYS, Friday & Sunday
Chancez Cafe, Mill Park Library
Mill Park Library had a major renovation in 2019. Araluen now has a custom-built space at the venue. Fresh opportunities are available for NDIS participants who live in the Mill Park area. So now you can learn job skills and gain experience close to home. Contact us to find out more!
Chancez Cafe, Mill Park, is a partnership between Araluen, Whittlesea Council and Yarra Plenty Regional Library Service.
Mill Park Library
Mill Park Library
394 Plenty Road
Mill Park, 3082
Opening hours:
Monday to Friday
10am – 4pm
CLOSED ON PUBLIC HOLIDAYS