photo of a man using an iPad to contact Araluen

Contact Araluen

Get in touch here

If you’re enquiring about our services, please CLICK HERE to enter your query so our friendly intake staff can answer your questions faster.

Contact Araluen by telephone, email or send us a message. We’re always happy to chat about what you need and how you think we’re doing.

You can use this form to give feedback, ask questions or make a complaint. We will not know who is sending a message unless you tell us who you are.

We’re here to help you

If you are enquiring about our services, please CLICK HERE so our friendly intake staff can answer your questions faster.

Or send us a message. We’re always happy to chat about what you need and how you think we’re doing.

You can use this form to make a complaint. We will not know who is sending a message unless you tell us who you are.

If you’d like us to respond, please add your contact details.

    Complaints – how to contact Araluen if something isn’t right

    At Araluen, we set high standards for the supports we deliver. So if you do have any questions or problems, please speak to your manager as soon as possible. Their contact details are below. If you’d prefer to speak to a different person, contact Araluen on 1300 020 625 and we’ll put you in touch with someone who can help.

    You can also use the contact form above. It’s ok to make a complaint without telling us your name. We will not know who is sending us a message using this contact form unless you fill in your details.

    Auslan and Language other than English

    Please contact us if you would like to speak to us using Auslan or a language other than English so appropriate services can be arranged

    New Participants – who to contact

    Our locations

    Araluen Administration

    226 Old Eltham Road,
    Lower Plenty, Vic 3093

    Ph: 1300 020 625

    Lower Plenty Day Supports

    226 Old Eltham Road,
    Lower Plenty, Vic 3093

    Ph: Orana (03) 8457 3060
    Ph: Administration 1300 020 625

    Araluen, Primed

    Melbourne Polytechnic, 61 Civic Drive
    Greensborough, Vic 3088

    Ph: (03) 8457 3144

    Araluen, Rosanna

    2- 6 Turnham Ave,
    Rosanna, Vic 3084

    Ph: (03) 8457 3144

    Araluen, Diamond Creek

    27 – 29 Station Street,
    Diamond Creek, Vic 3093

    Ph: (03) 8457 3137

    Araluen, Hurstbridge

    12 Hurstbridge-Arthurs Creek Rd,
    Hurstbridge, Vic 3099

    Ph: (03) 8457 3142

    226 Old Eltham Road
    Lower Plenty 3093

    Ph: 1300 020 625

    226 Old Eltham Road
    Lower Plenty 3093

    Ph: Orana (03) 8457 3060
    Ph: Administration 1300 020 625

     

    2- 6 Turnham Ave,
    Rosanna, Vic 3084

    Ph: (03) 8457 3144

    27 – 29 Station Street,
    Diamond Creek, Vic 3093

    Ph: (03) 8457 3137

    12 Hurstbridge-Arthurs Creek Rd,
    Hurstbridge, Vic 3099

    Ph: (03) 8457 3142