Araluen currently operates 23 long term supported accommodation places across four sites.

Through our residential services we are continuing to develop options that meet the changing needs of our clients and their families. For some people this means more community integration and building independence. For others it may be increased connections to family or supporting changing health needs as our people age.

The Residences

Our properties are well maintained and staffed 24 hours a day 7 days per week. Each place is a home rather than a house. Our residents express their individuality in a variety of ways. The photo albums maintained at each residence capture a wide variety of experiences and characters.

We encourage residents to individualise their personal bedrooms with their preferences in furniture and decorations. We also encourage them to maintain contact with friends and family within and outside their home.

The Support

Our staff provide support with household duties, personal care and involvement in community based activities. They work with specialist and community based services to provide for the needs of each individual resident.

The Philosophy

The overarching philosophy of Araluen’s residential services is that residents have a right to privacy, to be treated with dignity and to have a say in what happens in their home life. Residents receive a statement of their rights and responsibilities within their house, including a complaints process.

The Access

Intake into our accommodation services is coordinated by the Department of Human Services. There are generally extensive waiting lists for the provision of long term residential places and people seeking this type of accommodation should contact the Department of Human Services in the first instance.

Our fees are based on living expenses. Centrelink provides Rent Assistance for people who are eligible for the Disability Support Pension.